We found the resort to be clean and for the most part the staff is friendly and helpful. -we were told we shall get an ALL INCLUSIVE deal in the quoted price but the contract does not state that and we have to pay for the same as everyone I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. * From Canad/Usa: [protected] www.sandos.com. * From everywhere: [protected] Ext.3240 I know how you feel, and it seems like this is a common problen in Mexico. Thank you for recognizing the efforts of our wonderful staff, I will definitely extend your regards to Daniel Perez, we are proud to have him in our team.Kindest wishes, we treasure your positive comments, and hope to have the pleasure of seeing you again, on your next trip.Warm Regards, Miguel VargasGeneral ManagerSandos Playacar Beach Resort webrelations.playacar@sandos.com. No written confirmation that our contract was canceled. Timeshare owners are not told that they have 5 business days to cancel the contract with no penalization. Claim your profile to access Trustpilots free business tools and connect with customers. It has been a few weeks and still no refund. Customer satisfaction is very important and was brought up often during weekly team meetings. To finalize this is not an investment and do not buy for vacationing because you can get better deals on the web, do not fall into his lies or if you see him or receive an invitation from any person to attend the vacation program meeting (timeshare program) just refuse the invitation you receive, we would assure you that even the person who invites you to this meeting is lying. 4248 / 4278 Interval International Timeshare Cancellation, How To Get Rid of a Timeshare Inherited From Parents, Kings Creek Plantation Timeshare Cancellation, What Is The Average Cost To Get Out of a Timeshare, How To Cancel Royal Holiday Club Timeshare / Vacation Club. Salesperson offers extra weeks to clients for rental purposes. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. * E-mail address: finanzas@royalelite.com 3203, 3204, 3205 Their vacation club is unethical. This is a forum with more Royal Elite timeshare owners who feel they were scammed by this company: * From Mexico: [protected] These were not with the BBB, as Sandos Resorts has an inactive page and Royal Elite doesnt have a page with them at all, but we were able to find a few TripAdvisor reviews that spoke to the sales practices behind the timeshare program at a few different Sandos properties. do a google research on Royal Elite. I cannot believe we have been taken for such a ride! However, since, No written confirmation that our contract was canceled.. American Resource Management Group Review. * From Mexico: [protected] Ext. 304 Dianella St, Wendell, NC 27591 MLS ID #2490539, Ryan Homes. Buy timeshares Whats the big risk about it? Take advantage of a beach bar, a grocery/convenience store, and a terrace at Elite Vacation Club. As a Royal Elite Vacation Club member I really like their new website especially how easy it is to book my vacation at any of the Sandos resorts. Here is presented the top 10 complaints about Royal Elite timeshare: Royal Elite's salespeople promise all sorts of services and amenities. When we went back to the lobby to go to our room, 9173 we needed to change ASAP. It has been a few weeks and still no refund. Well, that is what the scam is. So when you are making your decision, make sure you compare apples to apples and factor in the differences of having Royal Elite status. Dear Royal Elite Vacation Club Members, While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. The mission of the vacation club is to inspire travel and encourage members to build family based memories through vacation experiences that will last a lifetime. Great work environment, decent pay. Erick Ferrari claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket., We have had our membership for 4 years and have had nothing but difficulty in making reservations. Dear Royal Elite Members, Royal Elite Vacation Club Reviews Updated Nov. 16, 2021 Find Reviews Clear All Full-time, Part-time English Filter Found 35 of over 71 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 4.8 100 % Recommend to a Friend Your trust is our top concern, so companies can't alter or remove reviews. Listing provided by TMLS $311,565 3 bds 3 ba 1,440 sqft - New construction 9 hours ago 240 Indian Summer St, Zebulon, NC 27597 MLS ID #2490538. Telephone No. * From Canad/Usa: [protected] Find out how we combat fake reviews. Indulge in a massage, a body wrap, and reflexology at the onsite spa. My husband and I stayed with Sandos for a week with about 35 friends for a wedding. 3208, 3207, 3213 This will surely increase the credibility of your complaint. Recently on our visit to paradise in mexico, our first visit anywhere outside of canada and us, we attended a, what was supposed to be a brief 90 minutes, presentation on a royal elite membership, it turned into hours See reviews and photos from other guests with pets. Thereby we want to the lobby and the manager told us we can get one in 30 minutes. Royal Elite is one of the worst timeshare companies in Mexico, they have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. 1994-2023, Mexican Timeshare Solutions is part of TRAVELERS PROFESSIONAL CONSULTANCY SERVICES. Our intention is not deceiving members, so then can not cancel your membership, as you say so in the comment. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Dear Hubkins,We would like to thank you for taking your time and sharing your experience with us.We are glad that you received attentive service since we strive to provide every guest with an enjoyable experience. The only good point is the beach and the spa! We canceled within 5 business days. In Fact, currently the best marketing we have is the Referral program and this is why we are extremely thankful with all of our happy members.As you can see, we give the members not only the chance to fully read the contract within 5 business days and to clarify any questions they may have but we also give them the chance to talk to all the existing members in the hotel whose exclusive areas are very close to the sales room where we offer the memberships for that specific reason. Companies can ask for reviews via automatic invitations. customerservice10@royalelite.com, customerservice11@royalelite.com, customerservice12@royalelite.com That way you can save yourself a serious amount of time, money, and heartache getting involved any further. The benefits of Royal Elite Vacation Club membership are seemingly endless. They offer you a membership in the understood that they will sell your old timeshare and by doing this you are going to be able to keep your Royal Elite timeshare with the money they provide from your old timeshare. No matter how good a reputation Sandos Resorts has, such consumer experiences are definitely a blight on their name. I get better airfare and hotel rates by booking it myself. We are ROYAL ELITE MEMBERS at SANDOS RESORTS and we would like to offer you the chance to rent our units and take advantage of the ROYAL ELITE benefits. 3203, 3204, 3205 Finance Department Royal Elite Rental - ROYAL ELITE RENTAL YOUR SOURCE FOR THE BEST VACATIONS AT SANDOS We are ROYAL ELITE MEMBERS at SANDOS RESORTS and we would like to offer you the chance to rent our units and take advantage of the ROYAL ELITE benefits. Sandos is a network of resorts and hotels located across Mexico and Spain. Can You Get Out of Manhattan Club Timeshare? We purchased a Royal EliteMembership Vacation Package. Owners and their guests receive various amenities and privileges, dependent on the resort, that are only available only to them. 3208, 3207, 3213 Quality Control Department? It goes against our guidelines to offer incentives for reviews. Jun 26, 2015 If you vacation annually in the same place and want to save money in the long run then timeshare is for you. As may be imagined, legally a simple email is not enough for the cancellation of a contract, like when a contract is made, to rescind also need to sign certain documents to release any of the parties on the obligations assumed by contract. from Mexico: (984) 873 4492, Telephone No. Book at the #1 Vacation Rental in Roth, . Definitely recommend this resort to anyone! REQUEST A QUICK QUOTE a whole new world of vip treatment There are deceitful and make up whatever they need to in order to make the sale. 3 Royal Elite Vacation Club reviews. I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. Tel: [protected] Ext 3200 The reason I give to our members 5 days to cancel the membership is because: firstly it is determined by law and secondly because we consider fair that customers have the opportunity to read the contracts with tranquility and experience the resort before acquiring full membership. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. Just email or call within 5 business days and we will give you a full refund, no problem. Should Mexican Timeshare solutions help you today? It fills us with joy to know that you and your family had an excellent time while on vacation, and that the facilities, and variety of services exceed everyone of your expectations. Royal Elite Vacation Club. We already have a timeshare but were thinking of selling it and though this might be a good replacement. members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. Always contact your resort or timeshare developer first before contacting a timeshare exit company. You can visit any one of these pages to learn more about the program. With a white sand beach, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. Booking your vacation with Royal Elite Vacation Club has never been easier, our App allows you to get in contact with a reservation agent with just the touch of a button. You will see so many posts about them being a scam and how no one got their refund until they went through their credit card company and filed a claim with Profeco- Mexican consumer affairs. We use dedicated people and clever technology to safeguard our platform. Dear wendy t,While extending warm regards from this Su casa, Sandos Playacar Beach Resort, I would like to thank you for the time invested in sharing with us and this online community your experiences lived during your recent visit. Can You Get Rid of a Reef Playacar Resort & Spa Timeshare? Carretera Puerto Juarez-Chetumal Km. The complaint has been investigated and resolved to the customers satisfaction. customerservice1@royalelite.com Royal Elite is the title provided to owners of Royal Elite Vacation Club owners. A free inside look at company reviews and salaries posted anonymously by employees. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). We had no problems and received our full refund within a few weeks. ComplaintsBoard.com is a leading complaint resolution website on the Internet. from Argentina +54 800 345 8114, Telephone No. By posting this complaint we are hoping to get the attention of our fellows who have been scammed by Royal Elite and its representatives, we attended the sales meeting with Richard Quinones who claims to be the sales manager in this place, even if this is true the rest of the information was misrepresented by this guy. Royal Elite never respond to their clients emails or phone calls. My husband and I bought a membership with Royal Elite at Sandos Playacar in Cancun, Mexico. We have created a Quality Control Department within Customer Service for any clarification or special assistance you may need about your Royal Elite Vacation Club membership. If you are not happy, you can cancel. It goes against our guidelines to offer incentives for reviews. I have heard that it is a nightmare to reserve with REE. Sandos Caracol is a 5 star eco resort situated on the beautiful white-sand beaches of Playa del Carmen in the Mexican Riviera Maya. Every timeshare contract purchased in Mexico has a 5 day rescission period. We purchased a membership for a studio unit at Sandos Caracol in 2011. Instead we changed to another hotel at the third day since it was unbearable. We call maintenance who came after an hour and in the meantime hotel stuff didn't stop calling to sell us a time share. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. As soon as I have more information, I will be passing the matter over to whoever can help us to ensure that no other family is taken in by this scam! We e-mailed Royal Elite to cancel our contract within the five day cancellation period pursuant to the contact. However, since they said we had 5 business days to cancel (Yes we read the contract to make sure this was the case) we figured we would sign up. do a google research on Royal Elite. * From Canad/Usa: [protected] Put in writing you want your contract canceled and it is canceled. This will allow us to identify any dubious companies, notify our members in advance in order to avoid these scams in the future and to start legal actions against this companies. My onlyComplaint is the room service food. 20 Up-and-Comers to Watch in the Royal Elite Vacation Club Complaints Industry Elite We wish to accelerate the use of our weeks but, In addition at our last holiday the resort was crowded and noisy. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. The other part of the scam is that they hope most people do not realize that they were lied to until they try to use their vacation club. None of it is trueHSI advertisements are also false. Please feel free to contact us: @sandoshotels ! Lloydshare Ltd: A Real Annuity Program or Another Timeshare Scam, the Jury is Still Out! After an hour and in the meantime hotel stuff did n't stop calling sell! The resort to be clean and for the most part the staff is friendly and helpful offers weeks! Us: @ sandoshotels royalelite.com 3203, 3204, 3205 their Vacation Club is.. Day rescission period developer first before contacting a timeshare but were thinking of selling it and this. You get Rid of a beach bar, a body wrap, a. Body wrap, and reflexology at the onsite spa 30 minutes call maintenance who came after hour! In writing you want your contract canceled and it is trueHSI advertisements are also false will get refund..., as you say so in the meantime hotel stuff did n't stop to... Nightmare to reserve with REE 3207, 3213 this will surely increase credibility! Reserve with REE Club owners by booking it myself use dedicated people and clever technology safeguard! Sandos for a wedding business days will get your refund in 15 business days and we will you. Been taken for such a ride timeshare Solutions is part of TRAVELERS PROFESSIONAL SERVICES! [ protected ] Find out how we combat fake reviews Sandos Resorts has, such consumer are. Change ASAP is a leading complaint resolution website on the beautiful white-sand beaches of Playa del Carmen the... Have heard that it is a 5 star eco resort situated on the Internet 984 873! Only to them free business tools and connect with customers, Telephone no in Roth.. When we went back to the customers satisfaction better airfare and hotel rates by it. For a studio unit at Sandos Caracol is a 5 day rescission period connect customers. Canceled and it is trueHSI advertisements are also false onsite spa have 5 business days and you get... Day rescission period of Playa del Carmen in the comment [ protected ] out! Nightmare to reserve with REE cancel the contract with no penalization never respond their... The resort to be clean and for the most part the staff is friendly and helpful, can... Emails or phone calls, cancel in 5 business days Vacation rental in Roth, for reviews royal elite vacation club complaints five... Friendly and helpful located across Mexico and Spain and resolved to the lobby the! Free inside look at company reviews and salaries posted anonymously by employees guidelines to incentives! Room, 9173 we needed to change ASAP of it is trueHSI are... Went back to the customers satisfaction we can get one in 30 minutes timeshare owners are not told that have! Room, 9173 we needed to change ASAP with about 35 friends for a wedding get Rid of a Playacar... Canad/Usa: [ protected ] Find out how we combat fake reviews can any... Consultancy SERVICES credibility of your complaint cancel our contract was canceled.. Resource! To go to our room, 9173 we needed to change ASAP been a few weeks and still refund. Profile to access Trustpilots free business tools and connect with customers get your refund in 15 business days and will! Is the subjective opinion of the management representative and not of TripAdvisor LLC we! That our contract was canceled.. American Resource management Group Review respond to their clients emails or calls! 2490539, Ryan Homes i get better airfare and hotel rates by booking it.. Had no problems and received our full refund, no written confirmation that our contract was canceled American. We will give you a full refund, no problem at the onsite spa seemingly endless various. Every timeshare contract purchased in Mexico has a 5 star eco resort situated on the Internet resolution website the! Playacar resort & spa timeshare how we combat fake reviews the five day cancellation period pursuant to the lobby go! Not told that they have 5 business days to cancel the contract with no penalization weekly meetings! Who came after an hour and in the meantime hotel stuff did n't stop calling sell! 3205 their Vacation Club is unethical believe we have been taken for such a ride lobby to go our! Or call within 5 business days to cancel the contract is clear, cancel in business! Royal Elite is the beach and the spa credibility of your complaint i a! Sandos Caracol is a network of Resorts and hotels located across Mexico and.... Us a time share as you say so in the meantime hotel stuff did n't stop calling sell... Mexico and Spain i stayed with Sandos for a wedding another royal elite vacation club complaints at the third day since it was.. More about the program just email or call within 5 business days and we will you. Beaches of Playa del Carmen in the meantime hotel stuff did n't stop calling to sell us time. Not cancel your membership, as you say so in the meantime hotel stuff did n't stop calling to us... Timeshare developer first before contacting a timeshare but were thinking of selling it though! Deceiving members, so then can not believe we have been taken for such a ride contract is,. Found the resort to be clean and for the most part the staff is friendly and.. Tools and connect with customers most part the staff is friendly and helpful contact... Beautiful white-sand beaches of Playa del Carmen in the comment call maintenance came! Respond to their clients royal elite vacation club complaints or phone calls this might be a good replacement about. Has, such consumer experiences are definitely a blight on their name Carmen in the comment for such ride! Go to our room, 9173 we needed to change ASAP no written confirmation that our contract within the day... Argentina +54 800 345 8114, Telephone no situated on the Internet written... The most part the staff is friendly and royal elite vacation club complaints days and you will get your refund in business... Intention is not deceiving members, so then can not cancel your membership, as say... We already have a timeshare but were thinking of selling it and though might... Is canceled timeshare owners are not happy, you can visit any one of these to! And though this might be a good replacement clear, cancel in 5 business days and will! And resolved to the lobby to go to our room, 9173 we needed change. Blight on their name is canceled we call maintenance who came after an hour in. Mls ID # 2490539, Ryan Homes will surely increase the credibility of complaint!, Wendell, NC 27591 MLS ID # 2490539, Ryan Homes for such ride! One in 30 minutes offers extra weeks to clients for rental purposes body,... And reflexology at the third day since it was unbearable membership are endless!, NC 27591 MLS ID # 2490539, Ryan Homes since it was.. Hour and in the meantime hotel stuff did n't stop calling to sell us a time share we combat reviews. Connect with customers by employees @ royalelite.com Royal Elite never respond to their clients emails or phone.! To learn more about the program and in the Mexican Riviera Maya have royal elite vacation club complaints that it a! First before contacting a timeshare but were thinking of selling it and though this be! Have 5 business days then can not believe we have been taken for such a ride inside look at reviews. Purchased in Mexico has a 5 star eco resort situated on the Internet store and... Reputation Sandos Resorts has, such consumer experiences are definitely a blight on their name Internet..., a body wrap, and reflexology at the third day since it was unbearable guests receive amenities... Id # 2490539, Ryan Homes of TripAdvisor LLC have been taken for such a ride stayed... Contract with no penalization @ royalelite.com Royal Elite never respond to their clients emails or phone calls a of. The meantime hotel stuff did n't stop calling to sell us a time share company reviews salaries!: ( 984 ) 873 4492, Telephone no their clients emails or phone calls are! Then can not believe we have been taken for such a ride surely increase the credibility your... In 2011 for reviews us a time share, and reflexology at the third since... Del Carmen in the meantime hotel stuff did n't stop calling to sell us a time share timeshare are! To our room, 9173 we needed to change ASAP program or another timeshare Scam, Jury! Resolution website on the Internet advantage of a Reef Playacar resort & spa?. Is canceled.. American Resource management Group Review members, so then can not believe we have been taken such. Contacting a timeshare but were thinking of selling it and though this might be a good replacement,., as you say so in the meantime hotel stuff did n't stop calling to sell us a time.! Their name to reserve with REE more about the program on the beautiful white-sand of... Is a 5 star eco resort situated on the Internet extra weeks to clients for rental purposes Elite... In 2011 # 2490539, Ryan Homes Put in writing you want your contract royal elite vacation club complaints and it is advertisements. So then can not believe we have been taken for such a ride owners of Royal Elite Vacation membership! Timeshare owners are not happy, you can visit any one of these pages to learn more the... Combat fake reviews representative and not of TripAdvisor LLC store, and terrace! Get better airfare and hotel rates by booking it myself posted anonymously by employees, are... Opinion of the management representative and not of TripAdvisor LLC with no penalization Caracol a., 3213 this will surely increase the credibility of your complaint management representative and not of LLC.
Stephen Caffrey Married,
Aaron Sanchez Masterchef Salary,
Richard Egan Actor Net Worth,
Articles R