Spring Breakers must comply with the safety protocols established by both the hotel and the government. Best Regards, Hotel Riu Palace Peninsula Online Reputation Manager, Been here a few days and there is little to fault the place except for one thing! We truly hope you feel better by now and we apologize for any discomfort.Sincerely,Hotel Riu Palace PennsulaOnline Reputation Management. Available in all rooms: Free WiFi, Available in some public areas: The Villa Jacuzzi Junior Suites for ADULTS ONLY are perfectly equipped to offer you an incredible stay with your partner or friends. The Riu Palace Peninsula is located in the heart of beautiful Cancun. The showers have 1980s style glass tiles and they have swinging doors. Electrostatic spray is used for disinfection Smaller, but nice. They did come through every day and rake it up, so it was not a problem at all while we were here. Visiting the different museums with the history of this region or climbing up the scenic tower to enjoy some unbeatable colorful views of the city and coast is just the beginning of these unforgettable holidays. All Inclusive Amenities (Travel Dates: Now - 12/23/2024) Hotel Details. See more questions & answers about this hotel from the Tripadvisor community. Cash is not accepted. The resort staff were so friendly and helpful at all times. This place is a 5 star in my opinion but the rooms are more like a 4 star. Pool(s) Spent the majority of our time at the Adult Only Villa pool. If guests have difficulty making themselves understood, they always have the option to talk to our management team, who will be delighted to attend their needs.Also, please allow us like to clarify that in accordance with our high standards, we guarantee our guests the highest quality service, which goes far beyond the legal requirements, especially when it comes to food safety. We are sorry to read that we did not fulfil your expectations with our offer, as we always try to offer a wide variation variety in order to cater to every guests taste. They are pretty stringent about it as well. Again, do this for the experience and cheap souvenirs. Isla Mujeres - This restaurant serves breakfast, lunch, and dinner. Hotwire, Inc. is not responsible for content on external sites. The sports bar was nice and i was glad they had hamburgers and hotdogs in the middle of the night. Sand was soft. The Sea View Junior Suites at the Hotel Riu Palace Peninsula are specially designed to offer you all the amenities you need. Kind Regards, Hotel Riu Palace Pennsula Online Reputation Management, Anniversary made special at Amazing Hotel. The Sea View Junior Suites at the Hotel Riu Palace Peninsula are specially designed to offer you all the amenities you need. We really enjoyed this room - especially the view!! We tried all the restaurants and they were all ok with the exception of the Mexican which I think was better, but the buffet reigned supreme in my opinion. Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. The vendors are very pushy and somewhat annoying and if you rent a golf cart, which we did, you must tip the shop owner where ever you park to watch it for you because they will move them (yes, even without the keythey just put them in gear and push them). It has the perfect location, most beautiful and calm beach, super, super clean (and people are ALWAYS cleaning) and the most amazing staff I have ever encountered and by far the best resort food I have ever had. TripAdvisor Reviews. The best we have had post-pandemic and we have been to a few places since COVID. Always tipped our room cleaner because they did an excellent job. Just show up and get one. Always checking to see if we needed something. We waited including my 5 month old granddaughter and we eventually had to take a taxi. Burgers, dogs, chips, sandwiches, coffee, etc. Tired from traveling, we went and ate and then talked to them again. Junior Suite Villa, Bera Hidromasaje, con Balcn o Terraza(L) Bed Count 1 King Bed Maximum Occupancy 2 Max Get prices. Conveniently located restaurants include Divina Carne, Restaurante Careyes, and Abolengo Cancun. Channel selection is limited. Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU) Pools and beach were clean and lovely. Something more concerning was the ventilation system of the room. Night time shows were FANTASTIC! Flat-screen televisions come with satellite channels. By the time I got up there all first seating was done, I was told it would be a 30 minute wait. A nightly turndown service is provided and housekeeping is offered daily. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This property advises that enhanced cleaning and guest safety measures are currently in place. Debit cards not accepted The resort is wonderful. Rooms open to balconies. Riu Palace Peninsula All Inclusive features a full-service spa, 5 outdoor swimming pools, a health club, and a spa tub. We loved the in-room liquor dispenser, we could enjoy a cocktail while we got ready for the night-time festivities!Don't forget to SUBSCRIBE to our channel Where we going Next? Each night was a different theme and the taste and quality were fantastic. Not a huge deal. The professionalism displayed was the best I have ever seen. In these rooms, you'll have two small double beds (125x200 cm) or one king-size bed (200x200 cm), a sofa bed in the lounge area, WiFi, air conditioning, a minibar and beverage dispenser, a coffee maker, and a balcony or terrace. This property is all-inclusive. Check-In It was pretty quiet when we arrived and got helped right away. Beach area Nice. The location is ideal due to its proximity to Cancun Airport CUN (21 km) and Cancun (5 km) and invites you to explore the area. If you want to enjoy an unforgettable escape with your partner or friends, the Villa Sea View Jacuzzi Junior Suites for ADULTS ONLY are your perfect accommodations. Room had an indoor tub/jacuzzi and an outdoor jacuzzi. The Jr Suite Superior with sea view DOES NOT have a Jacuzzi on the balcony. Sometimes you are never sure, but it was good here. Getting fit in your holidays is possible with the gym, sport activities, volleyball, and also water sports as kayak and snorkel. Mobile key entry is not available Temperature checks are available to guests Be polite - give feedback in a constructive way. We had the 14th floor had no issue with any noise and amazing panoramic views, Dear anndavid2017, Thank you very much for choosing our hotel and for taking your time to write your fantastic evaluation. Guests under 18 years old are not allowed in the spa. Individually-wrapped food options are available Liverpool was upscale with stores like Prada, Louis Vuitton, etc. Swim-up bar is generally pretty busy. [1], In 1887, the Village Municipality of Rivire Beaudette was formed out of territory ceded by Saint-Zotique. By far, breakfast and dinner buffet are my favorite. Beach - beautiful at the RPP. Please be assured that what you experienced is absolutely not up to our standards and we assure you that we will forward your comment to the heads of the mentioned areas for a follow up as they are always working to improve. Many travelers enjoy visiting Zona Arqueologica El Rey (4.6 miles) and Scorpions Temple (2.3 miles). It just stopped while going up, stood there for a few minutes and then went back down to open the doors about 20 cm above ground level.The pools are nice and well maintained and the personnel of the bar does a great job keeping your drinks filled. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Cashless transactions are not available 2-star prices." Hotel revealed only after booking. Anyway, the hotel would have let me stay up to 14 days with room service, free of charge. They attempted to gain entry into our unit with the use of some form of metallic object as is evident by the sound made, exterior damage and paint chipping that was identified post incident. Plus, on the 29-m2 balcony, you'll be able to enjoy a bath in a jacuzzi with lovely views of the sea. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Free WiFi and satellite TV are included as well. I have actually been stuck in one of the elevators. Description may contain affiliate links which means I receive a small commission for purchases or clicks made through links in this post (at no cost to you!) Went to the Japanese and was told an hour and a half. Kukulkan Restaurant This is only open to those staying at the Villa. No pets and no service animals are allowed at this property. We would snorkel with our guide (Who was fantastic) and he would basically swim us around an area hoping to see a turtle. Krystal - This theme restaurant specializes in fusion cuisine and serves dinner only. Individually-wrapped food options are available for breakfast, lunch, and dinner. We were relocated to a different hotel. Beach service was excellent always empty loungers available and beach attendant there if needed, waiter service was excellent on beach. Complimentary self parking is available on site. The area is primarily made up of farmland with residential development along the St. Lawrence . Review tags are currently only available for English language reviews. Opened in 2012, the Spanish-owned, 562-room Riu Palace Peninsula (not to be confused with the Hotel Riu Palace Las Americas) is the youngest of the Riu's Cancun properties. Special requests are subject to availability at the time of check-in. Which popular attractions are close to Hotel Riu Palace Peninsula? Individually-wrapped food options are available for breakfast We are really pleased to read you had a good time. This property accepts Visa, Mastercard, and American Express. The room was OK and the view over the swimming pools and sea was nice. Food service has been amended for enhanced safety Bars Beach bar (by the villas) is really nice. [11], Lester B. Pearson School Board operates Anglophone schools. We were informed by a manager name Diego that there are no security cameras present at the villas where we were staying. For this reason, on behalf of our entire team, we would like to apologize for any inconvenience. All rights reserved. Then, proceeded to run outside and go up and down the walkway yelling. We booked 3 rooms and chose this hotels because of what it has to offer. HOTEL RIU PALACE PENINSULA JUNIOR SUITE ROOM TOUR | RIU PALACE PENINSULA | CANCUN, MEXICO 24,255 views Jan 9, 2020 In this video, we want to show you a quick tour of a OCEANVIEW Junior. Rivire-Beaudette (French pronunciation:[ivj bodt]) is a municipality of Quebec, Canada, located in the southwest corner of the Vaudreuil-Soulanges Regional County Municipality on the border with Ontario along the St. Lawrence River. For specific inquiries, we recommend calling ahead to confirm. Guests are provided with free hand sanitizer Its ok for families. The buffet had a ton of options and was really delicious. Riu Palace Peninsula Junior Suite All Inclusive Air conditioning, ceiling fan, 2 double beds or 1 king size bed, living room area with sofa or sofabed, direct dial phone, daily replenished mini-bar and selection of in-room liquors (4 bottles regularly restocked), coffee maker, satellite flatscreen TV, electronic in-room safe (laptop size 15 . Dear Mila G.,We wish to thank you for being so loyal on behalf of our beautiful staff, from the bottom of our hearts.If you are not a Riu Class member yet, we kindly recommend it to you.It is truly gratifying to know our guests are happy and they come back.We will be thrilled to see you again, Mila!Kindest wishes!Hotel Riu Palace PennsulaOnline Reputation Management. Pool areas and beach well kept. There are only 3 elevators per wing. Many YouTube videos are giving the wrong description Mother Daughter Vacation dur. In the buffet area, Hugo was great. Water was good. We hope that soon you will choose to spend a few days with us and live a new unforgettable experience.Best wishes, Hotel Riu Palace PeninsulaOnline Reputation Manager. The beds are tiny. Also the hotel offers sauna, jacuzzi and swimming pools, where a sunbathing with a cocktail is a must. Nice. Loved the multiple dinner options. I think the one was overwhelmed. Accommodations offer separate sitting areas. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. Other recreational amenities include a health club and a steam room. http://www.wishesandwaves.com/ INSTAGRAMhttps://www.instagram.com/cherielisabeth/ PINTERESThttps://www.pinterest.com/cherielisabeth/ MUSIChttps://www.epidemicsound.com/This is not a sponsored video. For awareness only. These 40-m2 rooms are the perfect accommodations for enjoying a holiday in Mexico. and was heavily guarded and very nice. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Actually went there twice and our meals were spot-on. Smallish TV in the room, but you are not there to watch TV, right? Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. The matre d came over to us and said we are customers and they are customers and they have every right to be here. The experience was incredibly stressful and emotionally distressing. We only went up to look at it and not to stay or participate. He tried to stop us but I said was not going to be treated like that and went to the front desk to report it. The rooms are outdated, but clean. Social distancing measures are in place The ventilation grates were just filthy and probably not cleaned for months. Relax in our spa, or get in shape at the gym. I am guessing those who complained got seated quicker. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU). About . Be truthful - this review will help other consumers as well as the business. If you are looking for relaxation and tranquility, the Adults Only Deluxe Villas, being an ADULTS ONLY area, exclusively for adults over 18, has the best facilities for their hosts. THE BARTENDERS ARE RACISTS, THEY KEEP PASSING RACIST REMARKS AND MAKING MONKEY SOUNDS!!! What are some of the property amenities at Hotel Riu Palace Peninsula? If you are a family with teens I would recommend this resort. *Based on Hot Rate bookings over 12 months vs. lowest published rates on leading retail sites. Rooms are clean and freshly made up every day. The theme restaurants wides the gastronomy options of the hotel by serving wonderful cuisine such as: japanese, italian or mexican. We yelled and made very clear indication for whoever was outside to go away and leave us alone, but despite our pleas the attack continued. Personal protective equipment, including masks, will be available to guests. We are happy to know that despite the sickness, you had an excellent experience! The phone number for Groupe Jutras Construction is (450) 807-4760. Of course, we tipped him well! Hot Rates are different from retail rates. more. Want to make your stay a great experience. Pool was bit noisy but we tended to go to beach anyway which was much quieter. Not sure how to use that with kids there. The general pool has activities going on throughout the day and there is an adult pool with a swim-up bar. 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