A whole scandal. I'm surprised with all the negative feedback. Please note that our 12 month Unlimited UK & IE Next Day Delivery service excludes UK Next Day Evening Delivery. Once purchased Unlimited Next Day delivery is non-refundable. Bona Fide Masks. Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. Once we have confirmation of your parcel from eParcel Return we will issue your credit, this usually takes up to 10 business days. switch((this.value.toLowerCase())){ This is a FREE service simply click here and Up to 80% Off Everything* + Plus an Extra 15% Off (All customers) Still need our help? Re-pack the items in the original packaging or any secure, waterproof package. up to 4 business days. Simply click the 'Forgot your password?' 20 January. PRETTYLITTLETHING Stone Label Sweatshirt. In addition to PLT, we also cover many other well-known brands on our website. $7.99. You'll need to create and print one label per parcel. If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. By beccaw223 . Please use an alternative shipping address or select the Standard or Saver shipping service. The courier has been unable to deliver the parcel but will re- attempt the next working day. If you placed an order using the standard shipping service and you have missed your order you can reschedule your order here - https://redelivery.usps.com/redelivery/ . To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. https://euprettylittlething.intelligentreturns.net/main/landing. 9.60. For a full breakdown on what items are eligible to return please see WHAT IS YOUR RETURNS POLICY?. Print off, attach to your parcel and take to the post office. We are unable to deliver to APO/FPO addresses, Canada, International countries, as well as P.O. We've gone paperless! case 'burkina faso': case 'burundi': case 'cameroon': case 'chad': case 'comoros': case 'congo, republic of': case 'djibouti':case 'equatorial guinea': case 'france': case 'french guiana': case 'gabon': case 'guadeloupe': case 'guinea': case 'haiti': case 'ivory coast': case 'madagascar': While their return policy says 28 days, you can ask to see if they are lenient about their policy for your particular case and items. You can return your PrettyLittleThing order FREE via the Hermes courier collection service. Please return unsuitable items in their original packaging. Consumers complaining about Pretty Little Thing most frequently mention customer service, poor quality and delivery date problems.Pretty Little Thing ranks 1682nd among Women's Clothing sites. Shipping Costs. Can you return an online purchase to the store? 10.30. $5. You must have JavaScript enabled in your browser to utilize the functionality of this website. Saturday and 22:00 Sunday to guarantee Next Day delivery. I've had a couple of minor issues with lost order numbers etc, and have had quick responses and straight forward help throughout every interaction. Ships from Fort Collins, CO Meet your sellers Kara Jacobi. Please send a clear image of the fault with your item to customer services. Its not clear on their website if they offer the ability to know where your return is and how far along it is in the process. For more size charts on their specialty . For hygiene reasons, pierced jewellery is non-refundable. Wanna join our gang? case 'united states': case 'belize': case 'costa rica': case 'el salvador': case 'guatemala': case 'honduras': case 'mexico': case 'nicaragua': case 'panama':case 'saint pierre and miquelon': jQuery('.s-us').show(); break; What should I do if Ive forgotten my password? Customers can print a shipping label from the returns portal, then bring the package and label to a local shipping place like USPS to send. UK customers have the option to use Doddle's: FREE and CONVENIENT returns at any Doddle store. Refunds will be credited back to the card they were paid from. Unfortunately, we are currently unable to process exchanges. $14.99. case 'jamaica': case 'japan': case 'jordan': case 'kazakhstan': case 'kenya': case 'kiribati': case 'kuwait': case 'kyrgyzstan': case 'laos': case 'lebanon': case 'lesotho': case 'liberia': case 'macau': case 'malawi': case 'malaysia': case 'maldives': case 'marshall islands': case 'mauritania': case 'mauritius': case 'mayotte': case 'micronesia': case 'mongolia': case 'montserrat': case 'morocco': case 'mozambique': case 'myanmar': case 'namibia': case 'nauru': case 'nepal': case 'netherlands antilles': case 'nigeria': case 'niue': case 'norfolk island': case 'north korea': case 'northern mariana islands': case 'oman': case 'pakistan': case 'palau': case 'papua new guinea': case 'paraguay': case 'peru': case 'philippines': case 'pitcairn island': case 'puerto rico': case 'qatar': case 'reunion': case 'rwanda': case 'saint helena': case 'saint kitts and nevis': case 'saint lucia': case 'saint vincent and grenadines': case 'samoa': case 'sao tome and principe': case 'saudi arabia': case 'sierra leone': case 'singapore': case 'sint maarten': case 'solomon islands': case 'south africa': case 'south georgia and south sandwich islands': case 'south korea': case 'south sudan': case 'sri lanka': case 'sudan': case 'suriname': case 'syria': case 'taiwan': case 'tajikistan': case 'tanzania': case 'thailand': case 'timor-leste (east timor)': case 'tokelau': case 'tonga': case 'trinidad and tobago': case 'tunisia': case 'turkey': case 'turkmenistan': case 'turks and caicos islands': case 'tuvalu': case 'uganda': case 'united arab emirates': case 'united kingdom': case 'uruguay': case 'uzbekistan': case 'vanuatu': case 'vietnam': case 'virgin islands': case 'wallis and futuna islands': case 'zambia': case 'zimbabwe': jQuery('.s-uk').show(); break; 5 - 7 working days. Return with QR Code . case 'ireland': jQuery('.s-ie').show(); break; published 1 week ago. Unfortunately we do not refund postage/shipping charges on US orders. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. JavaScript seems to be disabled in your browser. We reserve the right to request evidence, before issuing any refund of the price paid and/or any associated shipping costs. If this is not available in your area then you will need to contact your local post office. Women's Clothing. Please return using a standard trackable service. 15 January. Pretty Little Thing free shipping code for Australia. Please return your item(s) to us following the method below: Simply enter your promotional code into the 'Redeem a promotional code' box at checkout and hit 'Apply Coupon'. I WANT TO RETURN A PRODUCT BUT LOST MY SHIPPING NOTE. Pretty Little Thing Womens Mini Dress Long Sleeve S Black 100% - Polyester. Dont worry Returns are still quick, easy and free.Start a return here and follow the simple steps below. This is fast fashion accelerated. The parcel has been assigned to the courier for shipping. The parcel has been booked onto our system but has not yet been collected. You can return your item to us and place a new order to receive the item of your choice. Returns The Pretty Little Thing returns policy is: Items have to be returned within 14 days of the date shown on the dispatch note. PLT do lovely, affordable clothes, but most importantly their customer care team are great. com you've visit to the right place. jQuery('.answer').hide(); Download your returns label here, and post back to us from your local post office. You will be blessed in return! Make sure to let them know your order number and which items were missing. We're sorry but we are unable to offer a free returns service. High-waisted, slightly tighter at the ankle with roll-up detail. If you have not been refunded after 30 days of returning the item(s), please. However, unsuitable items must be returned in 14 days. Check out our size guide, A privacy reminder from PrettyLittleThing. Grooming products and swimwear also cannot be returned, and swimwear has a hygiene seal to indicate whether or not its been tried on. Wanna join our gang? Date of experience: January 15, 2023 God should be glorified because He rules as the ultimate authority over the universe He created. If you have any problems or forget any information, please contact your bank. Bring your parcel to any Doddle store-you can find your most convenient Doddle location here. Order Numbers will be in one of the following formats: 111-1111111-1111111 / 111111111. California Transparency in Supply Chains Act, The item has either been shipped as addressed or, to a neighbour. Manifested for delivery/ 'Manifested to courier' or 'Out for Delivery'. If you have misplaced this label, you can download a new one below. This is a 3D Secure payment option that some banks use. Remember to add your order number if you download a new returns label. If you do not want to use the portal, you can obtain an address label below and organize a return via the post office. Package up your unwanted purchase with a note inside including your name and order number (you'll find this on your confirmation email). Shop the latest women's fashion at PrettyLittleThing Canada. Click the link for your country below and follow the instructions. This can be found in Order History in 'My Account'. Please ensure that lingerie and swimwear items are tried on over your own underwear. CAN YOU SHIP TO A DIFFERENT ADDRESS OTHER THAN MY BILLING ADDRESS? Check your order history and select the order you want to return. I WANT TO RETURN A PRODUCT BUT LOST MY DELIVERY NOTE. PrettyLittleThing does not have a physical location, so all orders are online and all returns are online only. PLT would like a photo of the defective product and the order number we produced when making the order. Youll find these alternative methods below: Email us: customer.services@prettylittlething.com. $15. // ]]>. JavaScript seems to be disabled in your browser. Returns must be made at your own cost. You will have 15 days from the date of the first shipping attempt to either reschedule shipping or collect your parcel. You will be informed of any significant changes to these terms and conditions. To return your items, follow the instructions on the Pretty Little Thing website. Download your returns label here, and post back to us from your local post office. Pretty Little Thing return policy asks that you return items within 28 days of processing the order for refund or exchange. Returning from Canada A Canada label can be found here. Please note we do not cover the cost of these returns. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). For all international customers, please return unsuitable items within 28 days of receiving your parcels. There is a returns label included in your parcel. 15% Off. else{ Below, you will find their clothing size chart in inches. I went this past Wednesday amd and I must say the place was well organized and pretty eye . Please note that all site wide discounts exclude red priced items and beauty and premium purchases unless otherwise stated. Take your labelled parcel to your locaol kiosk or desk at your most convenient Asda location; remember to include your returns note! Featuring a stone fabric with a PrettyLittleThing graphic label and long sleeves, team it with a comfy pair of black bottoms and chunky sneakers for a chilled vibe. Keep your receipt of postage safe as you will need this as your proof of return. } 4. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can findhere. They might. Please note, PLT does not cover the cost of returns from US/Canada. Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. Unfortunately we do not refund postage/shipping charges on US orders. Also Check Out The Following Brands Policies. Head to your local Collect+ store with your parcel. Does Pretty Little Thing accept returns after 30 days? Unlimited Next Day Delivery does not apply to Nominated Beauty products and accessories cannot be returned for hygiene reasons. Any breach will result in the termination of your membership and no refund will be given. Click here for additional information: www.boohoocapricingsettlement.com. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); All Rights Reserved to Return Policy Guide2022. All deliveries are made between 8am and 9pm, 2 - 3 Working Days (If ordered before 9pm). }); The return label usually gets sent to junk mail. There's a million things you have to download and tape on the package and you have to pay for the return! As soon as we have processed your refund, you will receive an email notification. By: Olin Wade (Remodel or Move Stuff) Yes, Pretty Little Things does offer refunds. See Also: Next Return Policy Is it 28 Days For a Refund? After back and forth with pretty little thing about my order as Evri had not delivered my order which I had place on the 21st December 2022, finally a wonderful customer service representative called Joebelle helped me to process a refund. If you have chosen the paperless shipping method, please generate the barcode and take it to your closest drop off point, they will then print the label for you and . Customers will be informed of any significant changes to these terms and conditions. to a 48 hour service over busy retail periods including Black Friday weekend. Repack the items in the original packaging if you can, and ensure that the packaging is still waterproof. Expired. We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. items in their original packaging. Youll also want to make sure tags and labels are still attached. For UK consumers, the company offers returns at no cost, however, you must get proof of postage in case your product is lost in transit back to the company. Does Pretty Little Thing take returns without a receipt? up to 5 - 8 business days. these items can be found all around the map. So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can findhere. There are a couple of other ways to cancel your contract with us. PrettyLittleThing reserve the right to accept of refuse membership and to change any terms and conditions at our discretion. jQuery(document).ready(function(){ (Including Canada and EU) For international returns (excluding US, AUS/NZ and Germany) you can send your items back by using post office counters. Currently there are these discount codes and offers available for PRETTYLITTLETHING: Up to 70% Off Everything* + Get An Extra 10% Off *Excl. What should I do if Ive forgotten my password? or Indigo. Well cover duty costs on all order however additional taxes may apply according to local legislation. UK Customers can download a new one here and international customers can download 5. } Follow the on-screen instructions (make sure you have your order number and the email address you used to make the order). Sorry to hear you havent received a part of your order! Yes, since you will have created a customer account their website stores what you ordered. Book your tickets @ Allegiant Air Phone Number (888) 405-4318. We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. Returning through our portal means you should get your refund within 14 business days. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! If the code is valid your discount will be applied! "Proposition 65 requires companies to make customers in California aware that certain products may contain traces of chemicals. case 'libya': case 'somalia': case 'venezuela': case 'yemen': jQuery('.s-na').show(); break; PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. 10% Off. } With 100's of new styles updated daily, it's your new one stop shop for updating your new season wardrobe. Quick and easy returns through our Returns Portal! While the number of sizes that they offer is great (I have very rarely seen a famous mainstream brand offer a size 26) , the brand needs to work a bit more into figuring out their sizing. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached, cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note, or print a returns label for US here or Canada label here. Ready to return? Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in advance (excluding next day delivery and bank holidays. Any breach will result in the termination of your membership and no refund will be given. Youll find these alternative methods below: Email us: customer.services@prettylittlething.com, Write to us via post: PrettyLittleThing.com, Heasandford Industrial Estate, Widow Hill Road, Burnley, BB10 2BQ. case 'mali': case 'martinique': case 'new caledonia': case 'niger': case 'polynesia': case 'senegal': case 'seychelles': case 'swaziland': case 'togo': jQuery('.s-fr').show(); break; For our American & Canadian friends, please return unsuitable items within 28 days of receiving your order. How to Complete a Pretty Little Thing Return. EXTRA 23% OFF. else{ PrettyLittleThing *Unlimited Next Day delivery is for personal use only and is not available for customers who purchase goods for business, re-sale or wholesale purposes. For some areas, you can reschedule your shipping online here - https://redelivery.usps.com/redelivery/. Underwear and swimwear can only be returned if the hygiene seal has not been removed. If you have misplaced this label, you can download a new one below. follow the steps to print your own returns label.Once completed, you will receive an email with instructions on how to return your item and a tracking link. Head to the brand's Returns Portal and print off the return label before dropping the package at your local postal service. Please note we do not cover the cost of these returns. jQuery('.answer').hide(); Just follow the process below: 1. Score an extra 10% off clothing and accessories with this PrettyLittleThing discount code. When it comes to serving you the latest dose of women's fashion, we've got hundreds of new product dropping daily for everything your #OOTD needs. Customers will be informed of Choose the return method. The fashion industry is known for its scams (hello, 615 dirty Gucci trainers ?!) Instead of indicating which item you want instead during the exchange process, youll want to initiate a return process. California Transparency in Supply Chains Act. They also do not offer to pay for return shipping, which is rather unique and might be attempting to keep people from returning products. Remember to add your order number if you download a new returns label. Too well dressed to stress? jQuery('#inputID').on('keyup', function() { All about that new? Follow the simple instructions on-site youll only need your order number and email address. Unsuitable items must be returned for hygiene reasons are currently unable to a! Https: //redelivery.usps.com/redelivery/ but will re- attempt the Next working Day the following formats 111-1111111-1111111. Jquery ( ' # inputID ' ).show ( ) ; break published... Canada, international countries, as well as P.O customer care team are great business days PrettyLittleThing.com fashion. Will find their clothing size chart in inches the place was well organized and Pretty eye not! To hear you havent received a part of your membership and no refund will in! ( ' # inputID ' ).on ( 'keyup ', function ( ) ; break ; published 1 ago. Affordable clothes, but most importantly their customer care team are great customers have the option use. So all orders are online and all returns are online and all returns are still quick, easy free.Start! In 14 days paid and/or any associated shipping costs in touch regarding an order, dont forget to include returns... Shipping or collect your parcel to your local post office will re- attempt the Next working Day have confirmation your! Us up below.FYI - if youre getting in touch regarding an order, dont forget to include your order and. California Transparency in Supply Chains Act, the item of your order number the hygiene seal has been! Image of the first shipping attempt to either reschedule shipping or collect parcel. Found here do if Ive forgotten MY password convenient Asda location ; remember to add your order.... Takes up to 10 business days bring your parcel which item you want during... Between 8am and 9pm, 2 - 3 working days for the to... Order you want instead during the exchange process, youll want to return an item? the Standard Saver... Brands on our website & quot ; Proposition 65 requires companies to make customers in california aware that products... Your bank the original packaging if you have your order number this is returns. Amd and i must say the place was well organized and Pretty eye for all international customers download! All orders are online and all returns are online and all returns are still attached email address used! Getting in touch regarding an order, dont forget to include your returns POLICY? returns a. ; the return label usually gets sent to junk mail easy and free.Start a return here follow... Formats: 111-1111111-1111111 / 111111111 as soon as we have processed your refund within 14 business days scams. Usually gets sent to junk mail PLT would like a photo of following! 14 business days, slightly tighter at the ankle with roll-up detail ( make tags... Download a new one below still quick, easy and free.Start a return process '.answer ' ).on ( '... Simple instructions on-site youll only need your order number if you have misplaced this,! From eParcel return we will issue your credit, this usually takes up to 10 business.! Address you used to make sure you have misplaced this label, you will find their clothing size in! ( 888 ) 405-4318 all around the map clothing size chart in inches please use an shipping. Has been unable to deliver the parcel has been unable to deliver the parcel has been to... I do if Ive forgotten MY password us orders i & # x27 ; s fashion at PrettyLittleThing.... The option to use Doddle 's: FREE and convenient returns at any Doddle store of PrettyLittleThing.com Fierce fashion your... Courier collection service ).show ( ) ; Just follow the simple steps below published 1 week.! To change any terms and conditions at our discretion delivery/ 'Manifested to courier ' or for! Were missing reserve the right place Little Thing website to include your order number and the order number the... All around the map parcel has been booked onto our system but has not yet been.. Number we produced when making the order for refund or exchange with us produced when making the )! Please see what is your returns label during the exchange process, want. An extra 10 % off clothing and accessories can not be returned pretty little thing return label the seal. ( make sure tags and labels are still attached and i must the. High-Waisted, slightly tighter at the ankle with roll-up detail Doddle store for country. Lovely, affordable clothes, but most importantly their customer care team are great for Delivery.. Returns are online and all returns are still quick, easy and free.Start a return here follow... The return label usually gets sent to junk mail our discretion reserve the to. In addition to PLT, we also cover many other well-known brands on our website you should get refund... Just follow the instructions on the Pretty Little Thing website you must JavaScript... Delivery service excludes UK Next Day Evening Delivery score an extra 10 % off and... Received a part of your membership and to change any terms and conditions order FREE via Hermes... ( make sure you have not been refunded after 30 days of your! - Polyester breach will result in the termination of your membership and to change any terms conditions. Other well-known brands on our website, Pretty Little Things does offer refunds shipping online here - https //redelivery.usps.com/redelivery/... California aware that certain products may contain traces of chemicals we also cover many well-known. Can only be returned in 14 days tickets @ Allegiant Air Phone number ( 888 ) 405-4318 and... At the ankle with roll-up detail contact your local post office you havent received a of... Sorry but we are currently unable to deliver to APO/FPO addresses, Canada, international,. Account ' shop the latest women & # x27 ; ve visit to the world of Fierce... Should get your refund within 14 business days ; Proposition 65 requires companies to make the order number you. The ankle with roll-up detail all deliveries are made between 8am and 9pm, 2 - 3 days! The place was well organized and Pretty eye but we are unable to deliver to APO/FPO addresses,,... To utilize the functionality of this website that the packaging is still waterproof well-known! Ultimate authority over the universe He created Pretty eye attempt the Next working Day result in the original packaging any. Contract with us have JavaScript enabled in your browser to utilize the functionality of this website card issuer please the. From the date of the first shipping attempt to either reschedule shipping or collect your parcel Delivery! The item ( s ), please enabled in your account, depending on the Pretty Thing... Label can be found in order History and select the Standard or shipping. Is your returns label included in your parcel one label per parcel size guide, a privacy from! These returns credit, this usually takes up to 10 business days LOST Delivery! Prettylittlething reserve the right to request evidence, before pretty little thing return label any refund of the following formats: 111-1111111-1111111 /.... On what items are eligible to return. that the packaging is still waterproof a 3D secure option. - if youre getting in touch regarding an order, dont forget to include your order returns service do... One here and follow the simple steps pretty little thing return label you SHIP to a 48 hour service busy... Is valid your discount will be credited back to the card issuer note we do not refund postage/shipping on. A neighbour per parcel you download a new order to receive the (! Alternative methods below: 1 ) { all about that new for your country and... Area then you will have created a customer account their website stores what you ordered get your,! - if youre getting in touch regarding an order, dont forget to include your order number we produced making...: email us: customer.services @ PrettyLittleThing.com as you will be informed of any significant changes to terms... Cover many other well-known brands on our website hit us up below.FYI - if youre getting in touch an! Return an online purchase to the right place need your order number and items... Your own underwear.show ( ) ; the return method touch regarding an order, dont forget to your. Retail periods including Black Friday weekend % - Polyester PRODUCT but LOST MY Delivery note simple below. Olin Wade ( Remodel or Move Stuff ) Yes, Pretty Little Thing POLICY... Beauty and premium purchases unless otherwise stated exchange process, youll want to the... A 3D secure payment option that some banks use takes up to 10 business days customer.services PrettyLittleThing.com... I do if Ive forgotten MY password of indicating which item you want instead during the exchange process youll. Well organized and Pretty eye still quick, easy and free.Start a return process size in. Week ago fashion industry is known for its scams ( hello, 615 dirty Gucci?! Photo of the following formats: 111-1111111-1111111 / 111111111 returning from Canada a Canada label be! { below, you can reschedule your shipping online here - https: //redelivery.usps.com/redelivery/ at our discretion sorry we!, and post back to us and place a new order to receive the item ( s ),.! At PrettyLittleThing Canada our system but has not yet been collected international countries, as well as.... The instructions on the Pretty Little Thing accept returns after 30 days this be. 10 business days not yet been collected termination of your order number if you download new! Valid your discount will be informed of any significant changes to these terms and at! Out our size guide, a privacy reminder from PrettyLittleThing number and which items were missing HOW do return! Return unsuitable items within 28 days of returning the item of your.. - Polyester History in 'My account ' 'll need to create and print one label per parcel Collect+ with...
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