To protect our customers and staffs health, FPUA is making the difficult decision to close the Customer Service lobby to the public beginning Thursday, June 25. at 9:00 am. The new facility will be the companys hub for manufacturing, producing and distributing its more than 22flavors of juices and teas to 32states and 42countries. FPUA personnel may be wearing Personal Protective Equipment. The Customer Service call center (772-466-1600, ext. Eligibility requirements apply. e-bill is an easy, secure way to receive and view your bill anytime from your electronic device. This PCA reduction is far-reaching and provides continuous relief over a period of months versus a one-time reduction. Please be patient as you may experience long wait times as we work closely with each and every customer. Pay over the Internet. in 1972, the city created and made a part of the government a utilities authority to be known and designated as fort pierce utilities authority (fpua) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be When contacting the Customer Service Call Center to request work requiring a site visit, you will be asked a series of health-related questions to help mitigate the risk to FPUA personnel. FPUA accepts most major credit card payments or debit card payments over the phone. FPUA owns and maintains approximately 266 miles of overhead lines, 151 miles of underground electric circuits with over 20,000 poles and 5,600 transformers. On April 21, 2020, the FPUA Board approved a $2 reduction in the Power Cost Adjustment (PCA) beginning in May and continuing until further notice. FPUA is proud to be designated as a Reliable Public Power Provider (RP3) by the American Public Power Association. Select Update Account Information and choose text notifications. Customers making utility payments can do so at the Kiosk or the payment Drop Box located on the west side of the building at 206 South 6th Street. Headquarters 206 S 6th St, Fort Pierce, Florida, 34950, United States (772) 466-1600 Fort Pierce Utilities Authority Profile and History Fort Pierce Utilities Authority (FPUA) is a local municipal or public power utility. Protective Plexiglas shields have been installed on all customer service workstations and at the receptionist desk. Please log on to. Fuel and purchased power costs are the largest single variable expense for electric utilities, and they can vary greatly on the basis of supply and demand and other factors. 3900) is open from 9:00 am to 5:00 pm. Advertisement We encourage you to set up an online account atwww.fpua.com. That amount is billed to the Customers account for the following 12-month period. If you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. Fort Pierce Utilities Authority (FPUA) offers Budget Billing for Residential Customers. The minimum amount to avoid interruption of service will be the past due balance minus your deposit requirement. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. While it is impossible for anyone to predict the spread of the coronavirus and fully understand its impact, FPUA will continue to focus on prevention and safety. FPUA may evaluate Budget Billing accounts on a monthly or yearly basis to ensure that calculations are correct. Treasure Coast Energy Center, a 300-megawatt natural gas-fired power plant, generates enough electricity to serve approximately 60,000 homes in 13 cities served by the Florida Municipal Power Associations (FMPA) All-Requirements Project. Payments received after 2 p.m. will be scheduled for the next business day and posted the following business day M-F excluding holidays. Select Update Account Information and choose text notifications. Fort Pierce Utilities Authority - Community Proud Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Understand My Bill Extra personnel will be available to answer incoming calls. There is no additional fee for this service, if you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. 3900. Copyright 2019-2020 Fort Pierce Utilities Authority. FORT PIERCEFort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalies Juice company, which city officials say would be a catalyst for economic development to the area. Minimum payment now is $1200 and reminder of balance over 6 months at $200 per month.This program will be available until July 1, 2020 so please contact our commercial liaison representative at 772-466-1600, extension 3243 at your earliest convenience to register for this program and to avoid interruption of service.All of our customers are encouraged to pay their bill each month to the extent possible. FPUA personnel will again ask the series of health-related questions. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. FORT PIERCE Fort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalie's . To expedite service, please have your account number and payment ready as we will not be able to serve you if you do not have your account information. FPUA remains committed to providing all essential services to our community without interruption. Fort Pierce Utilities Authority (FPUA) understands that the Coronavirus pandemic has greatly impacted the St. Lucie County community in many ways, especially economically. Then, the remaining balance can be paid over a period of six (6) months. Registering for FPUAs Online Services gives you fast, easy access to manage and pay your accounts. Electric & Gas Engineering provides outdoor lighting services to the public. Customers must to stay behind the Plexiglas shields at all times and are asked to not touch the Plexiglas. Kiosk Bill Payment Option is Now Available! The utility that receives the Diamond designation must successfully meet 100 percent of the defined criteria. This program is available until July 24, 2020.*. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. Department of Health guidelines which include the following: FPUA will continue to communicate with you regularly through this website. Online Payments Utility Payments Pay your utility bill online through the Fort Pierce Utilities Authority payment center. 3900) will be open normal business hours, 9 am to 5 pm. Typically, the drive-thru window is very busy early in the morning, so a visit late morning or early afternoon should lessen wait time. 3900. . Registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. 3900. Fort Pierce complex without water after owner fails to pay utility bills, DeSantis seeks to permanently ban mandates on COVID vaccine, masks, Belle Glade woman killed after vehicle crashes into canal, Antisemitic messages, Nazi swastika projected on downtown building, Body found in wooded area of Okeechobee County, 8 people shot, 1 critically, at Fort Pierce park, Memorial to honor 17 victims killed in Parkland school shooting, Man shot on front porch of his Port St. Lucie home, Gators QB signee asks for release amid NIL mess, Person of interest identified in deadly Fort Pierce park shooting, 15-year-old riding bike to school hit by car in Port St. Lucie. For additional information please call FPUA Customer Service at 772-466-1600, ext. This grant will result in retaining existing jobs and attracting future companies to the corridor, Fort Pierce Mayor Linda Hudson said in a news release. Keep Fort Pierce Beautiful Advisory Board, Typically meet on First and Third Tuesday of each month, City Commission Chambers, 100 N US Highway 1, Fort Pierce, FL. You can pay them directly on this website. Residents will need to provide documentation of past-due payments to support the need for assistance. There is a 24-Hour Drop Box located on the west side of the building at 206 S 6th Street. Public power utilities, like Fort Pierce Utilities Authority, are especially mindful of the fact that reliability is as important as maintaining low rates. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. To have our representative contact you, fill out the form below. With the closure of the Customer Service Lobby, Fort Pierce Utilities Authority (FPUA) is experiencing an increase in drive-thru traffic. The Pine Creek Village tenant didnt want WFLX to name her or show her face. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. 2023 www.tcpalm.com. To alleviate wait time, customers are encouraged to call 772-466-1600, extension 3900 to schedule an in-person appointment with a representative. Or pay on doxo with credit card, debit card, Apple Pay or bank account. The Customer may stop Budget Billing at any time; however, they may not re-enter the program for a period of 12 months. If it is determined that the work order will be processed and FPUA personnel will be onsite, please do not approach them. FPUA has also decided to suspend service disconnections beginning Wednesday, March 18 and continuing until further notice. (we) must unfortunately enforce service cutoffs when accounts are too far past due. If you dont have soap and water, use a hand sanitizer that contains at least 60% alcohol. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services, which will resume on July 27, 2020. Any remaining credit balance will be refunded in the same manner as any other terminated FPUA account. Its been real tough, because I have kids and I have a disabled son, she said. The Kiosk accepts cash, credit/debit cards and check payments. Our guidance for decision making is primarily the Centers for Disease Control (CDC) and the St. Lucie County Department of Health.FPUA is taking the following steps to make sure that we continue to serve you and protect the health and safety of both our customers and staff. Wash hands often with soap and water 20 seconds or longer. 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