Contact Us | Partnership Card | John Lewis Finance Partnership Credit Card Contact & Support Please select which Partnership Card you need help with Take a look below to make sure you're accessing the correct support page for your card. 9.3.3 any breach of the terms implied by section 10 of the Sale of Goods Act 1979 (title and quiet possession); 11.5 You may not assign, sub-license or otherwise transfer any of your rights under these Terms. Please visit the full terms and conditions here: Once you have scratched off the panel, the gift voucher cannot be redeemed in any of our shops. Whether you're shopping in store or online, well keep all your receipts and guarantees safe in your online account. One gift card can be claimed per My John Lewis customer who completes a qualifying transaction, irrespective of the number of qualifying transactions. Is John Lewis and Waitrose partners? An invitation to book an in-store 'Before Baby Arrives' Nursery Advice Service, plus a gift card to spend on nursery and babywear products. We will collect your personal data when you visit our website, sign up for a JLP virtual event or otherwise avail of any of our Services, subscribe for marketing and updates from us, comment on any of our products and services, and contact us with any queries or complaints. Get inspiration, new arrivals and the latest offers to your inbox, Your comments help us improve our website. 9.1 If we (or our supplier) fail to comply with our obligations to you under these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. 8. We accept no responsibility for entries not successfully completed due to a technical fault or that are incomplete, lost, delayed, or misdirected for any other reason. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. The winner will receive details of the prize(s). 16. . The Offer is redeemable once per visit, per day at any John Lewis & Partners shop but the Offer is not redeemable on purchases made online or over the phone. My John Lewis is our loyalty scheme based on rewards, not points. Please visit johnlewis.com for our Privacy Notice. Exclusionsapply. During checkout you'll be asked to enter two codes for the e-voucher you wish to spend: The 10 digit serial number off the e-voucher; And the 7 character online security code. 7.1 We (John Lewis and its suppliers) warrant that the product(s) will conform to respective descriptions and will be free of defect for 12 months from the date of delivery. Westfield Gift Cards use the banking network and are a collaboration between Mastercard, EML and Westfield. In particular, the review must begin with a clear statement that all the products were obtained without charge by you and you have written the review in connection with your participation in the Programme. You may also return goods to any John Lewis & Partners shop. Need help with your old Partnership Credit Card? These terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the law of England and Wales. If a winner does not respond to us within one week following notification, then the winner's prize(s) will be forfeited and we shall select another winner in accordance with the process described above. For items bought in store with a gift voucher, return the item with proof of purchase to one of our shops and youll be given a gift card to the correct value. If your gift vouchers are accidentally damaged, contact John Lewis Financial Services on0345 300 3833. If the security code has already been used when shopping online or over the telephone at johnlewis.com, the voucher will be void. Payment - Waitrose Cellar Be sure to check your cardholder agreement to see if you can get back the money that may still be on the . John Lewis & Partners have the right to amend or retract this offer at any time. 3.4 Products are non-transferable and non-negotiable and cannot be returned to John Lewis stores for a refund, exchanged or amended and have no cash alternative. 5.5.1.1 written in the English language and be between 150-300 words in length; John Lewis just very generously reactived an expired gift card to use for my wedding! This does not affect your statutory rights. I had expected John Lewis to be more flexible and understanding. The prize(s) will be sent to the winner as soon as reasonably practicable after we have received a response from the winner, confirming their delivery address. Gift vouchers can only be used online once, and they cannot be used in our shops once the holographic panel has been scratched off. These will correspond to the prize(s), selected as part of the competition insofar as is possible. At the same time, if you don't use your card within a year, issuers can charge you an "inactivity fee.". You are deemed to have accepted and agreed to be bound by these terms and conditions upon entry and we reserve the right to refuse entry, or refuse to award the prize(s) to anyone in breach of these terms and conditions. 5.5.1.2 an impartial and honest review of the relevant product(s); Expiry dates are allowed as long as the person buying the voucher was made aware of this at the time of purchase. 7. 5. We may amend these terms from time to time. We give these out based on how often you shop with us. 4.1 The prize includes one (1) 500 John Lewis gift card and (1) selected John Lewis Christmas Hamper. 11.7 These Terms do not create any right enforceable by any person who is not a party to them. If you're a non-UK resident looking to buy gifts for a friend or relative in the UK, you can choose from our range of gift vouchers and gift cards and have them delivered direct. You can buy gift cards and e-gift cards to be used as part or full payment: In store or online at John Lewis & Partners and Waitrose & Partners (exclusions apply) Telephone orders made via 0330 123 0350 The Gift Card will expire 24 months from purchase or last use. Buying a product or making a balance enquiry refreshes the 24-month expiry period. Well also send you a special reward every year on the anniversary of you joining My John Lewis! 6. 12. We will not be responsible for any remedy for inconvenience or other related costs that you may incur resulting from the cancellation, postponement or changes to any JLP virtual event. We often link to other websites, but we can't be responsible for their content. Before entering, you must agree to these Terms and Conditions. If there's any balance to pay, you can use a debit or credit card in the usual way.Gift vouchers have no expiry date; please note this is different to our gift cards which expire after 2 years.Gift vouchers can only be used once, and they cannot be used in our shops once the holographic panel has been scratched off. You should note, however, that we reserve the right to replace any prize(s) with (an) alternative prize(s) of equal or higher value if circumstances beyond our control make it necessary for us to do so and the winner will be notified of this accordingly. 13. For business orders under 1,000, please call 03301 230 351. If any provision of these terms and conditions is found to be unlawful, void, or for any reason unenforceable by a court, then that provision shall be deemed severed from the rest of these terms and conditions and shall not affect the validity and enforceability of the remaining provisions. 5. JLP virtual events may include a feature that allows video, audio and any documents and other materials to be exchanged or viewed during a session and we may record JLP virtual events for safety and security purposes. Buy John Lewis Partnership E-gift card sent by email to be redeemed online and in shops. John Lewis / Waitrose - "Gift cards and e-gift cards will expire 24 months from purchase or last use. 9. You must accept the invitation by following the instructions contained within the email invitation and within the timescale stated. In My Account, go to Rewards & treats. When you sign up for any JLP virtual events or otherwise use our Services, we will process any personal data you may submit to us in accordance with our Privacy Policy, which can be found here https://www.johnlewis.com/customer-services/shopping-with-us/privacy-notice. The Gift Card will expire 24 months from purchase or last use. Gift cards are the perfect present for any occasion. 14.1 The Programme and these Terms are governed by English law and any disputes are subject to the exclusive jurisdiction of the courts of England. You can also switch on notifications to receive alerts when theres a new reward. to receive marketing and updates from us) and where such processing is necessary for the fulfilment of our legitimate interests. 5.4.3 depending on the product, you will need to ensure that your property is accessible by a 7.5 tonne delivery vehicle (similar in size to a standard refuse truck); .1.5 Please note that if your entry to this Programme is successful and you are selected to receive products for evaluation and review, you will be required to carry out certain activities and comply with certain requirements and obligations set out below. 2. John Lewis plc: Registered office 171 Victoria Street, London SW1E 5NN. 5.5.1.5 complete and include the rating We reserve the right to blacklist you from our services and/or take any appropriate legal action, in the event that a legitimate complaint is made about your conduct during a JLP virtual event. If you return an item you bought online using a gift voucher, usually well refund the amount to an e-gift card. The John Lewis Partnership is the UK's largest employee owned business and parent company of our two cherished retail brands . A winner will be chosen by random draw performed by a computer process as soon as reasonably practicable after the competition closing date. This includes a complimentary glass of Prosecco and a gift card to spend on fashion. 8. Because a balance enquiry counts as a transaction you can extend the expiry date of the card for an extra 2 years simply by making an online balance check. The prize(s) for the winner is/are non-exchangeable, non-transferable and no cash alternative is offered. Thankfully, gift certificates and store gift cards don't expire for five years because of the Credit CARD Act of 2009. The personal data you submit in the course of booking a JLP virtual event or when otherwise using the Services, may be shared with trusted third parties where this is necessary to provide the Services. Access to those materials from territories where their contents are illegal is strictly prohibited. 1. The accompanying adult will be solely responsible for any child or children attending a JLP virtual event. If we are unable to meet the delivery date, we will contact you with a revised delivery date. Just scan this QR code from your device to download the app. 5.5.1.3 your own original work, personally written by you and must not contain any material owned by a third party or any personal information/identifier relating to you or any other person; All products are subject to availability and we will not take pre-payment for items awaiting stock delivery. 14. Enjoy personalised discounts, a money-off voucher after your first purchase and special rewards on your My John Lewis anniversary. 5.5.1.4 submitted online via the web form accessible via an email sent by us or our authorised third party supplier to the email address provided by you; By checking the balance of your gift card online or in one of our shops it will refresh the 24 month expiry period. Experience Gift cards can be redeemed in the same way as normal gift cards, and can be used to pay for products and services in our shops. Just wondering if anyone has had a similar experience and manged to get them to honour the credit. 7.4 The warranty in paragraph 7.1 is in addition to your legal rights in relation to the Products that are faulty or not as described. Failure to accept within the timescale will result in your invitation being withdrawn. the 7-character online security code underneath the scratch-off panel You may be refused admission to, or be asked to leave, the JLP virtual event at any time if: (a) you fail to comply with any of the Terms and Conditions or any instructions given by us, our employees or agents; If your gift vouchers become accidentally damaged, please contact Customer Services on 0330 123 0350. You must not use any part of the JLP virtual event content or materials for commercial purposes without obtaining a licence to do so from us or our licensors. For further information on how we process your personal data, including who you can contact if you have any queries or complaints, or if you would like to exercise any of your data rights, please see our Privacy Policy. 12. 5.4.6 write 1 review for each of the received products within 1 week of receiving an email containing submission instructions, in each case, in accordance with our Review Submission Policy; Coupons, discounts and promotional discount codes offered by johnlewis.com are valid only for use as part of a purchase made via johnlewis.com, unless otherwise stated. Theres no obligation to buy anything recommended during the experience. You may also try to close out your account by requesting that your balance be mailed to you in the form of a check. My John Lewis - Win Your Wish List Competition. Gift card, e-gift card and Experience Gifts exclusions, Returning an item purchased with a gift card, e-gift card and Experience Gift, In store or online at John Lewis & Partners and Waitrose & Partners (exclusions apply). The BeautyCycle reward entitles My John Lewis members to 5 off their next beauty purchase when they recycle a minimum of five used beauty products from any brand. When you use the Services, John Lewis Plc is the data controller of your personal data. 5.4.1 be an existing member of my JL If you have a John Lewis Partnership e-voucher, shop as usual on the website and then proceed to checkout. The Services means all services provided by John Lewis to you for the purposes of booking, accessing and attending events remotely via digital conferencing facilities and the provision of online classes and seminars on a variety of subjects. John Lewis & Partners have the right to amend or retract this offer or its applicable terms at any time. If your card starts with 5420 continue below. Participating stores are as follows; John Lewis Oxford Street, John Lewis Liverpool, Peter Jones, John Lewis Cambridge, John Lewis Bluewater, John Lewis Stratford, John Lewis Brent Cross, John Lewis Cheadle, John Lewis Southampton, John Lewis Nottingham, John Lewis Cribbs Causeway, John Lewis Milton Keynes, John Lewis High Wycombe, John Lewis Glasgow, John Lewis Solihull, John Lewis Cheltenham, John Lewis Kingston, John Lewis White City Westfield, John Lewis Cardiff, John Lewis Reading, John Lewis Welwyn, John Lewis Oxford, John Lewis Exeter, John Lewis Norwich, John Lewis Edinburgh, John Lewis Leeds, John Lewis Trafford, John Lewis Newcastle, John Lewis Leicester, John Lewis Chelmsford.
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