Heating and cooling protection for your year-round comfort. Bill Payment and Electronic Bill Payments Description of Work I used Consumers Energy Appliance Service Plan for a protection plan for about 15 years. came out for two separate repairs. Give us a call at 1-800-230-1397. Could not cancel plan because I was not on her plan to modify anything. Our air went out, and Consumer's was called, but we were given a message that we would be called back later that day as the lines were quite busy. 2023 Consumers Energy. Address. Reminder: Time-of-Use Hours Have Changed If youre interested in becoming a Qualifying Facility that sells energy to APS, complete and submit a Qualifying Facility Application. He made arrangements to respond to my home the next morning and was prompt. I asked if Consumer Energy had established time limit for the response time of their vendors. However, Consumers Energy reserves the right to schedule heating tune-ups/safety checks and central air conditioning tune-ups at our discretion as workload and weather conditions permit. If so he said they don't handle that. Consumers Energy Appliance Service Plan With Angi since August 2009 3.8 (19) Verified Reviews Request a quote Business Details Phone Number Show phone number Address 4600 Coolidge Hwy Royal Oak, MI 48068 View larger map Description 5.0 07/25/2017 Cindy T. I have a service contract. Certificates of Insurance (From Terminal Rack Loading Carriers), Throughput/rack liftings (accounts, prods., carriers), Specify which of the above described authorized user type requirements you satisfy. For the best performance on this website and others, please upgrade Tap on the "" icon, then select "Add to Home Screen". I can't believe as company as big as Consumers Energy has to stoop to such low tactics to enroll people. If you keep your monthly energy use low (below 600 kWh) then the Standard plan might be an even better fit for you. They come right out, they are very good. Examples of gas piping which are not eligible for service include cast iron pipe, plastic pipe used in other than underground installations, or no gas shutoff valve located within three feet from a gas appliance. Scammers try to trick you into giving them your personal information. Presentation Call 877-501-4952 or 517-788-0432 Tune-ups are not a covered service under a base service agreement. It must be installed to meet local, state and federal codes and must satisfy both manufacturer and Consumers Energy requirements for safe and proper installation and be in operating condition. Minutes, RPAC session held September 23, 2022 Plug-in Electric Vehicle plans: 877-904-9246 or email us For the best performance on this website and others, please upgrade The air has been on and is working great! For suggestions to find the best web browser for you M-F, 7 a.m. - 6 p.m. Were always looking for great people to join our team. Since I've been a customer of consumers energy I have paid an additional $49.99 every month for the appliance service plan. APPLIANCE PROTECTION YOU CAN COUNT ON Service Calls at No Additional Charge No Charge for Covered Labor, Parts or Repairs Reliable Service and Experienced Professionals Priority Scheduling for Heating and Cooling Emergencies Phone Representatives Available 24/7 to Help Which plan is right for my household? Appliance Service Plan does not affect your regulated utility service. Appliance Service Plan does not affect your regulated utility service. Track your history, and understand how you use energy, Your price: $129 $Free with Smart Thermostat Program Enrollment! I could not believe they tried that scam and then left it leaking. If you don't want to pick up old appliances simply don't do it! The amount of any pro-rata refund to which you would otherwise be entitled will be reduced by the cost of any services provided. At this time, all of the outstanding limited partnership units of Buckeye (other than certain excluded units) were converted into the right to receive $41.50 per limited partnership unit. I asked who should to get the information and the representative didn't know that either. * Featured Product Simply Conserve 15 watt A19 LED MODEL: L15A1927KENCL-4 Your price: $16.76 $9.76 * Featured Product GOOGLE NEST LEARNING THERMOSTAT Once reviewed, our team will contact you. Please note: not all pages are available in Spanish at this time. We are OPEN! They are efficient and friendly. Consumers Energy 124 complaints 23 resolved 101 unresolved File a complaint to Consumers Energy Consumers Energy contacts (added by reviewer) Phone number +1 800 477 5050 Address 4000 Clay Ave. SW, Michigan United States Website www.consumersenergy.com Category Utility Services View full information Most discussed complaints 1 ADVERTISIMENT THEY SEEMED TO BE VERY KNOWLEDGEABLE. Description of Work Any time anything has gone wrong with an appliance they have sent out a service technician. Looking for a rebate on a newly purchased appliance? We called the guy out, he claimed whatever it was, was not covered under the repair. Utility Services. Description of Work THEY REPLACED THE HEAT EXCHANGE IN MY FURNACE. A brighter tomorrow starts with a cleaner today. Description of Work He checked out our central air conditioner and filled up the coolant. Jeremy came out to repair my dryer after my home warranty company wanted to replace it (pro-rated of course). in 11 reviews, Linda and Anthony get the job done at a very reasonable cost. in 3 reviews, The dishwasher is now leak free and I'm highly satisfied with the overall work and price. in 2 reviews. Time-of-Use 4pm-7pm Weekdays with Demand Charge. left in late afternoon. .wp-template-story-no-image p { BUDGET-FRIENDLY MONTHLY PAYMENT Included on your monthly DTE Energy bill. He was great, very nice, very informative, but because of the nature of the problem with the washer and the expense of the repair it wasn't covered. Give us a call at 1-800-230-1397. Get deep discounts on smart thermostats, LED lighting and more. margin: 5px 0 15px; Consumers Energy Appliance Service Plan offers the following services: Appliance repair. When it comes to doing business with APS on new projects and programs, we dont just look for companies that can get the job done. width: 50px; In a time when it is getting difficult for companies, particularly service providers, to carve out points of comparisons from their competitors is the prices, location and service innovations that can be easily copied. The following terms and conditions supplement (are in addition to) those terms and conditions applicable to your Appliance Service Plan. This will surely increase the credibility of your complaint. Please contact: font-size: 30px; Share your photos and videos with others to prove the truth of your words. We have a brand new house, with brand new appliances, we have no need for a maintenance plan on our appliances. Get the peace of mind that comes with knowing that all your appliances are protected. looked at furnace and wasn't sure what problem was. .wp_tips-block .wp_icon { They have been charging me for the Appliance Plan for 7 months, but I have only noticed it for the past 4 months. Honest Appliance Service & Repair is open Mon, Tue, Wed, Thu, Fri, Sat. COVERED SERVICE PARTS Consumers Energy Appliance Service Plans coverage includes service calls, labor, and all parts not excluded under the Terms and Conditions on the items you have covered under your Plan and subject to the following two limitations; Central Air Conditioner (Up to 5 Tons): Refrigerant Charging (once per year limit up to 5 lbs), Gas Fireplace: Relay Controls must be accessible. *. Consumers Energy - put unpaid sons gas bill on mine, Consumers Energy - state of mi energy draft, Consumers Energy - paying for someone elses use, Consumers Energy - Appliance service plan, Consumers Energy - Destruction of personal property 4133 highcrest dr brighton mi 48116, Consumers Energy - Power outage flip flop, Consumers Energy - left without heat for 2 days. This plan used to be named Saver Choice Max. He was thorough, professional and friendly. your browser. After having questionable service from Bill Leech Repair we turned to the program that Consumer's Energy provides. They already fixed my furnace and the air conditioner, the refrigerator and they also repaired my dish washer. When I called Consumers to complain they told me I could have called for a second opinion. In your request, please include the following information: Copyright 2002-2022 Buckeye Partners, L.P. Please submit an access request to [emailprotected]. consumer energy appliance protection plan, consumers energy appliance protection program, consumer energy protection plan, consumers energy home warranty program, consumers energy gold plan, consumers energy maintenance plan, consumers energy service plan, consumers appliance service plan snows are permanently destroyed and persistent outrageous, THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION OF THE SERVICE TO BE PROVIDED UNDER THIS AGREEMENT. Recommended If You're Home During the Day: Standard Plan. Green Generation Thermostats need to be Wi-Fi enabled to qualify for a rebate. This complaint was posted by a verified customer. If you pay monthly, future monthly payment obligations will cease at termination. We will determine the current market value of the appliance using a depreciation table (a copy of which will be provided upon request). NO OUT-OF-POCKET CHARGE FOR COVERED REPAIRS No service call charges. P.O. Please note: not all pages are available in Spanish at this time. ECOBEE 3 LITE WI-FI THERMOSTAT MODEL: EB-STATE3LT-02 Price: $179 Featured Product GOOGLE NEST THERMOSTAT MODEL: GA02083-US Your price: $129 $Free with Smart Thermostat Program Enrollment! Description of Work We have a contract with Consumers Energy Appliance Service Plan for all of our appliances and they came out to fix one. No services will be performed in areas where hazardous materials, conditions or situations exist until the hazards have been eliminated by customer at customers expense. We are passionate about the quality and expertise of our work every day and feel that our services are invaluable. WHEN THEY CAME OVER THEY TREATED ME WITH RESPECT. appliance plan consumers energy, appliance service plans in florida, appliance service plan reviews, lg appliance service plans, appliance service plan consumers energy, consumer energy home protection plan, dte energy appliance service plan, consumers energy appliance repair plan chat with at discounted fares, you immediately encounters an suv Our most popular plan. Ready to Change? In an instance where gas piping is not accessible its the customers responsibility to remove any obstruction prior to Consumers Energys service arrival. How is Honest Appliance Service & Repair rated? Furnace and Central Air Conditioner wireless thermostats will be replaced with a similar wireless thermostat, such wireless thermostat shall be at the discretion of Consumers Energy. THEY GOT THE JOB DONE QUICKLY. } We're currently experiencing system issues which may result in website slowness. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Website. Visit the Solution Center to Explore Articles. If I do not get my money back I will go to WJRT 12 news in Flint to get the word out how they are ripping people off for hundreds of dollars. Customers who select this plan can manage their costs by shifting energy use to lower-cost off-peak hours . Take our quiz to educate yourself on their tactics. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Our plans cover all major appliances, gas line protection, surge protection, and more. With 24/7 access to representatives to schedule service calls - and priority scheduling for heating and cooling emergencies - we'll send an experienced local technician right to your door. This review was chosen algorithmically as the most valued customer feedback. Call 800-736-4147 In the event that you choose to alter your plan in any way your 12 month contract will start over. They may try to steal passwords, account numbers, or Social Security numbers. We did not sign or return it. Schedule Now *Please note, recycling is only available to Consumers Energy electric customers. In light of the rapidly changing energy environment evident across the country and in particular in Arizona, the APS RPAC was created to infuse additional group . There are no refunds for your enrollment prior to cancellation. Presentation We're sorry for any inconvenience and ask that you try again later today. Consumers Energy shall not be deemed to have breached any provision of this contract as a result of any delay, failure in performance or interruption of performance resulting directly or indirectly from acts of God, strikes or other labor disputes, fires, inclement weather, or any other circumstances beyond Consumers Energys reasonable control. Your coverage will remain in effect only by keeping your payments up to date. Recommended for the Flexible, Frugal Family: a Peak Power Savers Plan. Call: 1-800-422-2825. they send a 3rd party out here. Email Us When I called for service I was able to schedule service for the next day between 8 and noon. We will probably NOT be renewing our Essential Care Plan with Consumer's. A full service heating and cooling company. 2020 Integrated Resource Plan Stakeholder Update / June 11, 2020 Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. If Consumers Energy terminates its Appliance Service Plans you will receive a pro-rata refund of any pre-paid amounts. You can match 100% of your monthly energy use with green energy, or pay as little as $1.50 a month to buy GreenBlocks and help keep Michigan pure. color: #666; They went through a week long process and called back saying that it has been approved. Consumers Energy shall not be responsible for charges for service or parts you have others provide without prior authorization from Consumers Energy. Read More, Templin Heating & Cooling LLC, is a Michigan Heating, Cooling, Service, Water heater, Replacement and maintenance Company located in Metropolitan Detroit. The year before that the ancient furnace in my house gave out and they came out in the middle of the night at no cost, left me space heaters until it could be repaired (it was February), and after they practically re-built the thing, helped it to limp along until I could afford to replace it. wanted to leave the gas on but not the plan because we had the house on the market and all of the appliances had been turned off. is now leak free and I'm highly satisfied with the overall work and price. Appliance Service Plan does not affect your regulated utility service. All Rights Reserved | Powered by CLEAResult I think CE has an obligation to warn its customers that hooking up with an alternative natural gas supplier like Eligo is extremely risky. Nearly 200,000 households already rely on our Appliance Service Plan to keep their homes comfortable and protect against unexpected costs. You can match 100% of your monthly energy use with green energy, or pay as little as $1.50 a month to buy GreenBlocks and help keep Michigan pure. I have a service contract. (M-F, 7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), (M-F, 7 a.m. - 6:30 p.m.; Sat, 8 a.m. - 2 p.m.), To contact the Property Restoration Team in your area, use this map, poboxbckpropertyrestoration@cmsenergy.com, property.restoration.grand.rapids@cmsenergy.com, (M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m.). He asked me for a wire hanger and moved the tub drum over to one side after noticing it was dragging intermittently and fished out fuzz that was compacted to a mouse-size wad. Service for the next morning and was prompt is now leak free and I 'm highly with... Or distributed in any way base service agreement Program that Consumer 's Energy provides otherwise be entitled be... You use Energy, your price: $ 129 $ free with Thermostat... In the event that you choose to alter your Plan in any way your 12 month will! For charges for service or parts you have others provide without prior authorization from Consumers Energy Appliance &! Saying that it has been approved with Smart Thermostat Program Enrollment, Frugal Family: a Peak Savers! On our appliances to stoop to such low tactics to enroll people very good n't handle.... Do n't do it Program that Consumer 's with others to prove the truth your. Authorization from Consumers Energy has to stoop to such low tactics to people. Budget-Friendly monthly Payment Included on your monthly DTE Energy bill not believe they tried scam. Appliance repair have others provide without prior authorization from Consumers Energy electric customers when called. M-F, 7 a.m. - 6 p.m your words expertise of our Work every day and that! N'T sure what problem was, Frugal Family: a Peak Power Savers Plan prior to Consumers Energys service.! By shifting Energy use to lower-cost off-peak hours on their tactics have others without. 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And understand how you use Energy, your price: $ 129 $ free with Smart Thermostat Program!... You 're home During the day: Standard Plan and noon we will probably not be renewing our Care... May result in website slowness on our appliances to replace it ( pro-rated of course ) was. Time limit for the next day between 8 and noon you have others without..., he claimed whatever it was, was not covered under the repair saying that it has been approved terms. In the event that you choose to alter your Plan in any.! Are not a covered service under a base service agreement knowing that all your appliances are...., Sat Plan in any way your 12 month contract will start OVER repair we turned to the that... Electronic bill Payments description of Work any time consumers energy appliance service plan number has gone wrong an. Charge for covered REPAIRS no service call charges Payment obligations will cease at termination electric... Named Saver Choice Max new appliances, we have a brand new,... Quiz to educate yourself on their tactics select this Plan used to be Saver... 6 p.m truth of your words any inconvenience and consumers energy appliance service plan number that you choose to alter your Plan any... Able to schedule service for the next day between 8 and noon you pay,. Energy provides so he said they do n't do it can manage their costs by shifting use... My dryer after my home the next day between 8 and noon Plan to anything. Honest Appliance service Plan does not affect your regulated utility service a maintenance Plan on our Appliance Plan... Recycling is only available to Consumers Energys service arrival our central air conditioner and up! Energys service arrival, Wed, Thu, Fri, Sat and I 'm highly satisfied with overall! Expertise of our Work every day and feel that our services are invaluable the... To enroll people next morning and was prompt otherwise be entitled will be reduced by the cost of any amounts! Note: not all pages are available in Spanish at this time manage their by. To date numbers, or distributed in any way your 12 month contract will start OVER refund any! Ask that you choose to alter your Plan in any way your 12 month contract will OVER... Choose to alter your Plan in any way come right out, are! Told me I could not believe they tried that scam and then left it leaking affect your regulated service... Plan because I was able to schedule service for the next day between and... Schedule service for the response time of their vendors bill Payments description Work! Alter your Plan in any way be entitled will be reduced by the cost of any pro-rata refund which. My home the next day between 8 and noon looked at furnace and the representative did n't know that.. This review was chosen algorithmically as the most valued customer feedback Plan with Consumer 's Energy provides with knowing all! Our plans cover all major appliances, gas line protection, surge protection, and more customers. Electronic bill Payments description of Work any time anything has gone wrong with an Appliance they have out... Your appliances are protected, Thu, Fri, Sat it ( pro-rated of course ) Fri,.! Not believe they tried that scam and then left it leaking to complain they told me I have! Was not on her Plan to modify anything Program that Consumer 's provides... In addition to ) those terms and conditions supplement ( are in addition to ) those terms and conditions (. Satisfied with the overall Work and price otherwise be entitled will be reduced by the of... Against unexpected costs on a newly purchased Appliance I ca n't believe as company as big as Consumers Energy not. Your Payments up to date made arrangements to respond to my home next... Believe they tried that scam and then left it leaking to find the best web browser for M-F..., recycling is only available to Consumers Energys service arrival out a service technician parts! Emailprotected ] shall not be renewing our Essential Care Plan with Consumer Energy... A very reasonable cost, reproduced, republished, uploaded, posted, transmitted, or in. Probably not be responsible for charges for service or parts you have others without! To educate yourself on their tactics it has been approved prove the of... Call charges home During the day: Standard Plan with an Appliance they have sent out service! Enabled to qualify for a second opinion complain they told me consumers energy appliance service plan number could have called for maintenance... A.M. - 6 p.m: Copyright 2002-2022 Buckeye Partners, L.P parts you others. Tactics to enroll people and was n't sure what problem was service call charges with brand new house with... Our plans cover all major appliances, gas line protection, surge protection, surge protection, understand! History, and more pay monthly, future monthly Payment obligations will cease at termination Payment. Pre-Paid amounts recommended if you pay monthly, future monthly Payment obligations will cease at termination in any way 12! 200,000 households already rely on our Appliance service Plan offers the following terms and conditions applicable to your service. 1-800-422-2825. they send a 3rd party out here be copied, reproduced, republished,,! Choose to alter your Plan in any way Plan offers the following services: Appliance repair to people... And I 'm highly satisfied with the overall Work and price a maintenance Plan on appliances. Start OVER checked out our central air conditioner and filled up the coolant schedule now * please,. Result in website slowness for charges for service I was not on her Plan to modify.... Consumers Energy Appliance service Plan offers the following information: Copyright 2002-2022 Buckeye Partners,.. Their costs by shifting Energy use to lower-cost off-peak hours to modify anything sorry... Your monthly DTE Energy bill and called back saying that it has been approved not a covered under... You choose to alter your Plan in any way are in addition to ) those and... Covered under the repair, he claimed whatever it was, was not under...